Carnroe Supplies is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Carnroe Supplies
110 Agivey Rd,
Kilrea,
Coleraine,
BT51 5UZ
Email: info@carnroesupplies.com
Phone: 028 708 68825
We are the data controller for the purposes of UK data protection law.
2. What Information We Collect
We collect and process the following personal data:
a. Information You Provide
• Full name
• Company name
• Contact details (email, phone number, address)
• Payment information (via secure third-party processor)
• Any correspondence you send us
b. Information Collected Automatically
• Cookies and similar tracking technologies
3. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
• Performance of a contract (e.g. fulfilling your order)
• Legal obligation (e.g. tax records, fraud prevention)
• Legitimate interests (e.g. improving our services)
• Consent, where required (e.g. email marketing)
4. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate with you regarding your account or orders
• Improve our products and customer service
• Maintain business and legal records
5. Sharing Your Information
We will never sell your personal information. We may share it with:
• Trusted third-party service providers (e.g., payment processors, delivery services)
• IT service providers hosting our website or systems
• Regulatory authorities or law enforcement (only where legally required)
All third parties are required to process your data in accordance with UK GDPR.
6. Data Retention
We will retain your personal data only for as long as necessary to:
• Fulfil the purposes we collected it for
• Satisfy any legal, accounting, or reporting requirements
7. Your Rights Under UK Data Protection Law
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain types of processing
• Data portability
• Withdraw consent at any time (e.g., for marketing)
To exercise your rights, contact us at info@carnroesupplies.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
8. Cookies and Website Tracking
Our website uses cookies to:
• Improve user experience
• Analyse site traffic
• Provide relevant marketing (only with consent)
You can manage or disable cookies in your browser settings. For more information, see our Cookie Policy.
9. Data Security
We take appropriate security measures to protect your data, including:
• SSL encryption for data transmission
• Secure third-party payment processors
• Access controls and data minimisation
10. Changes to This Policy
We may update this policy to reflect changes in legal or operational requirements. Updates will be posted on this page with an updated "Effective Date."
11. Contact Us
If you have questions or wish to exercise your rights, please contact:
Carnroe Supplies
110 Agivey Rd,
Kilrea,
Coleraine,
BT51 5UZ
Email: info@carnroesupplies.com
Phone: 028 708 68825
Carnroe Supplies
110 Agivey Rd,
Kilrea,
Coleraine,
BT51 5UZ
Email: info@carnroesupplies.com
Phone: 028 708 68825